ORDER PROCESSING:

Please allow 2–4 business days to process your order. Expect an email within 24 hours to let you know your order is on the way!

STORE PICKUP –

House No. 58 Duplex, Rajat Vihar, Block A, Sector 62, Noida

Orders can be picked up daily, from Monday to Saturday, 10:00 AM to 7:00 PM. An email will be sent when your order is ready for pickup.

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to

shipping" button. Local delivery is available for addresses within 10 km of our shop.

If the local delivery option does not show up during checkout, your order is not eligible for

local delivery.

Orders placed before 3:00 PM during store hours (Monday to Saturday, 10:00 AM to 7:00 PM) will be counted as 1st business day. Orders placed outside of these hours will be calculate 2nd businesses day.

When your order is ready for delivery, you will receive an email with tracking information.

FLAT RATE SHIPPING

Orders are generally shipped within 2–5 business days using Delhivery or India Post's delivery standard is 2 - 7 days. Free shipping. to locations outside local region.

Optional: We do not ship outside of India free .

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and

displayed at checkout.

For simple flat rate shipping is free till 1Kg all locations in India.

INTERNATIONAL SHIPPING:

We offer international shipping to the following countries: United States, United Kingdom, Canada, Australia, Germany, Singapore, and UAE.

At this time, we do not ship to: Russia, North Korea, and countries under active trade sanctions.

If you’re using calculated shipping rates: Shipping charges for your order will be calculated

and displayed at checkout.

For international orders, delivery times may vary depending on the destination country. Below are typical estimates:

| Standard International | 8 to 15 business days | ₹2000 |

| Express International | 4 to 7 business days | ₹3000 |

Your order may be subject to import duties and taxes (including VAT), which are incurred once

a shipment reaches your destination country. Maart.Store is not responsible for these

charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 7 days after delivery, if the item is unused and in its original

condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible

at support@maartstore.com with your order number and a clear photo and video of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.